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The Real Reason Contractors Aren’t Seeing Results from Billboards

Saturday, September 28, 2024

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A couple of weeks ago, I had a conversation with a local contractor in Urbana, Ohio, who is running a billboard in a high traffic area just outside of town. Like many contractors, they were looking to increase their phone calls and booked jobs, so they made the bold decision to invest their entire marketing budget in a high-traffic billboard ad. They started running it at the beginning of spring and have continued through the start of fall—prime time for home improvement and renovation projects.

The cost? $1500-$3500 per month, depending on the location, with a minimum spend of $5000. The expectation? A flood of new leads.

But when I called them to check in on how the campaign was performing, the contractor’s response surprised me: “We didn’t see any lift in calls,” they said. Months of advertising, thousands of dollars spent, and they can't track a single job to the ad. When I dug deeper, I found out they weren’t using a tracking number or any way to measure how many people had even noticed the ad. More importantly, they were missing the critical piece that could have turned those billboard views into real business.

​Their experience is not unique. Many contractors invest in offline advertising like billboards, expecting instant results, only to be left wondering why the phone isn’t ringing. The truth is, billboards alone aren’t enough to drive leads and sales. Without a solid digital strategy to support your offline ads, you’re leaving money on the table.

How Billboards Can Set Your Marketing Budget On Fire

You’ve made a significant investment in billboard advertising, expecting the phone to ring off the hook. But the reality? Crickets. It’s frustrating. You know your services are valuable, and the billboard is placed in a high-traffic area—so why aren’t you getting the calls you expected?

Here’s the real reason: Billboards alone aren’t enough to drive results. In today’s world, offline advertising must work hand-in-hand with your digital presence. If you’re not seeing results from your billboard, chances are it’s because your digital strategy isn’t set up to support it.

Why Billboards Don’t Drive Calls by Themselves

A billboard captures attention, no doubt. Thousands of people pass by your ad every day. But in most cases, potential customers won’t call immediately after seeing your billboard. Instead, they’ll search for your business online, where they expect to find more information, trust signals, and an easy way to contact you.

If your digital presence isn’t up to par—if you don’t have a strong website, positive reviews, or a clear call-to-action—you’ll lose that potential lead. Simply put, the billboard creates awareness, but your digital foundation is what converts that awareness into actual leads.

The Importance of a Strong Digital Foundation

Without a solid digital strategy, your billboard investment is only doing half the job. Here’s why:

  • Billboards Drive Interest, Not Immediate Action Billboards grab attention, but people rarely call the number they see on a billboard without doing more research. Instead, they’ll look you up online. If they find nothing—or worse, find a poorly designed website—they’ll quickly move on to a competitor.
  • A Professional Website Is Essential Your website is your business’s digital storefront. It needs to be professional, mobile-friendly, and easy to navigate. More importantly, it should clearly communicate your services and provide a simple way for potential customers to reach out to you. If your website doesn’t impress, your potential leads will vanish.
  • Reviews and Social Proof Build Confidence Even if your billboard creates interest, potential customers want proof that you’re the right choice. That’s where online reviews and testimonials come in. Positive reviews on Google, Yelp, and your website can make the difference between someone calling you or moving on to a competitor.
  • Local SEO and Google My Business When someone searches for your business, you need to be at the top of the search results. This is where local SEO and optimizing your Google My Business profile come in. Make sure your business shows up, complete with accurate contact information, photos, and hours.

How to Turn Billboards Into Real Leads

To see results from your billboard advertising, you need to create a seamless connection between offline attention and online conversion. This means building a strong digital foundation that turns curious prospects into leads once they find you online.

Here’s what every contractor should have:

  • A Fast, Mobile-Friendly Website Most of your prospects will search for you on their phone. If your website isn’t optimized for mobile, you’re losing leads before they even get a chance to explore your business.
  • Clear Contact Information and Calls to Action Don’t make potential customers dig around for how to contact you. Your phone number, contact forms, and booking options should be easily accessible on every page of your site.
  • Online Reviews and Testimonials People trust what others say about your business. Make sure you’re collecting and displaying positive reviews to build trust and encourage potential customers to take the next step.
  • Optimized Local Search Presence When someone searches for your business after seeing your billboard, make sure your Google My Business profile is fully optimized so you show up at the top of local search results.

How BKXX Enterprises Can Help

At BKXX Enterprises, we specialize in helping contractors create the perfect digital foundation to support their offline advertising. We’ll ensure your billboard isn’t just getting noticed, but that it’s converting curious drivers into paying customers. From professional website design to local SEO, we have the tools and expertise to help your business thrive.

​If you’re tired of wondering why your billboards aren’t driving results, it’s time to focus on your digital strategy—and BKXX Enterprises is here to help.

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